Refunds & Returns

Love It Or Ship It Back! We Offer A 100% Money Back Guarantee! 



AIM is a nutrition company by humans, for humans. Just like you, we are passionate about living a healthy life with balance. With intent. And with AIM. We are dedicated to raising the quality of what we put into our bottles and of your life. We truly want the best for you. If you don’t absolutely 100% fall in love with your product(s) (like we did), you can return the item(s) within 30 days of the purchase date for a full refund. However, In order to qualify for a full refund, all returning items must contain at least 80% of its original weight. We also ask that if you decide to return your item(s) that you cover return shipping costs and the guarantee is applicable to purchases made from only. Please note, this DOES NOT apply to AIMbassador bundles. Regarding those bundles, there are no returns as the kits are already heavily discounted and exclusive. If an exchange needs to be made, that will be handled on a case-by-case basis.



When returning an apparel item;
Item(s) must be unworn & unwashed. Kept free of stains and signs of wear.
Returns must be in its original packaging, packaging must not be damaged.


Return Info

If you have decided to make a return, please reach out to us at and provide:

  •  Full name
  •  Mailing address
  •  Order #
  •  Reason for return
  •  Any pictures you can add (damaged product, wrong item, etc..) to expedite a claim.


Once a team member confirms receipt, you may return packages to this address:

AIM Supplements 

9424 Baymeadows Rd #250

Jacksonville, FL, 32256


Please know that all shipping costs regarding returns are the responsibility of the customer. Once the returned item(s) is received, please allow up to 7 business days for a full refund of the returned item(s).


Please Note: As much as we would like to be held accountable, AIM Supplements is not responsible for lost orders due to incorrect address provided by the customer. If you made a mistake please reach out to us at to request address change before the item(s) have been marked shipped.